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GREATER MICHIGAN CHAPTER OF CMAA

Congratulations to Jim Farhat, CCM

 

Jim has been at Pine Lake Country Club for 25 years and was recognized at this year's CMAA Conference as a member of the 25 Year Club! 
 

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Roundtable Education with GAM
April 1, 2015

Oakland Hills Country Club - Chris Berlin and Patrick Pardington hosted
The managers roundtable was a great success with 64 in attendance and 30 clubs/groups represented! Bob Buckley gave the welcome and Bo Picklesimer introduced each presenter. Thank you to Rosie Rockov and Tonia Laird for helping with check-in!

A great big thank you to all the managers who gave presentations!
Joe Basso, Birmingham CC - Clubhouse/Course Renovations
Chris Berlin, Oakland Hills CC - Membership Retention
Click Here for Berlin Powerpoint
Craig Cutler, CC of Detroit - Clubhouse/Course Renovations
Click Here for Cutler Powerpoint
Kevin Frantz, Walnut Creek CC - Membership Retention

Corey Gerhart, Barton Hills CC - Clubhouse Renovations
Mike Strain, Detroit Golf Club - Brand Strategy Development
Click Here for Strain Powerpoint
Joe Marini, Meadowbrook CC - Clubhouse/Course Renovations

Roundtable Presenters

Click Here to see more pictures of the Managers Roundtable Event 

 

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All Staff Meeting - March 24, 2015

Orchard Lake Country Club

Our annual all staff meeting was a huge success with 160 managers and staff in attendance! 

Chef Granowicz from Bloomfield Hills CC said "The people in attendance were very engaged and I am confident were just as pleased with the speaker, venue and planning as they could have been. It is no small endeavor to have a work shop of that scale for a crowd of that caliber, and you made it a hit. Thank you for all you do for the Association, your commitment and communications are outstanding, and your events are rewarding to attend as well as having useful content. I can confidently say the only way that can think of to improve upon it on my end would be to bring more staff from BHCC next time. Thank you again!"



MORNING SESSION - Our speaker Crystal Thomas, MCM, CHE - Private Club Consulting with Crystal Clear Concepts. She spoke on how to engage and excite the teams to deliver the member experience to exceed member expectations. 
Click here to download Crystal Thomas' Morning Presentation and Handouts


AFTERNOON SESSION - Our speaker Crystal Thomas spoke on how to consistently deliver an Olympic performance and the steps to ensure success with the governance of your club. To strengthen your communication with and between your board and committee members to create a very strong foundation by which to lead and operate your club. 

Click here to download Crystal Thomas' Afternoon Presentation and Handouts



Click Here to see more pictures of the All Staff Event
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March 2015 - Message from the President

 

 Bo Picklesimer, CCM


 

Fellow Managers of The Greater Michigan Club Manager's Association,

It was great to see a number of you in San Antonio this past week.  Tammy reports that our chapter was well represented with 32 members in attendance.  There were some great networking opportunities and educational sessions.  Seeing old friends and making some new ones was the icing on the cake.

I know many of you had various conflicts that kept you from being able to be at conference.  The good news is that we have a couple of chapter networking and educational opportunities just around the corner.

One week from today on Tuesday, March 24th, Orchard Lake Country Club will host our annual All-Staff Meeting.  Our featured presenter, Crystal Thomas, will discuss how to go about making our club service measure up to our membership brochures, how to deliver a consistent performance and ensure success with the governance of your club.   Staff members will find inspiration and insights from Crystal's presentations.

And the following week, Wednesday, April 1st will be a special manager's roundtable at Oakland Hills Country Club.  Ten of your fellow managers will share their "expert" advice on club operational topics related to membership recruitment and retention, renovations and member initiatives.  This event is designed for managers, staff, committee and board members who have marketing responsibilities at your club.  Be sure to join us and find out some of the best practices being implemented in our chapter clubs to address member recruiting, and retention.

I encourage you to bring staff to each of these educational opportunities.  I guarantee you will find the time well spent as we all work at making our clubs more service oriented and marketable to our present, and prospective members.

I hope to see you all there.  Best wishes to you all for a productive and enjoyable Spring and Summer!

 

 Best Regards,
Bo Picklesimer, CCM
GMCMA President
Egypt Valley Country Club
bo@egyptvalley.com

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MSU Two-Day Workshop a Success

The 2 day education workshop that is held annually at the University Club of MSU took place on Monday and Tuesday, November 17-18th.


DAY 1 - Those in attendance heard from speaker
Tarun Kapoor CHO, CHA, CHE - CEO & Managing Director of Kapoor & Kapoor  Hospitality Consultants. He spoke on "Collaborative Governance: A “New” Paradigm for Volunteer Leaders and Management to Operate the Club Strategically". All those that heard Mr. Kapoor speak and took the test received 6 workshop education credits from CMAA nationals!
Click here to download Tarun Kapoor's Presentation

DAY 2 - Morning session from Howard & Howard covered a wide range of topics and a panel presentation featuring Patrick Howard and 2 of his partners, Mark Peyser and Dan Villaire. The session went for an hour and a half but could easily of lasted twice as long. Alot of very good information was talked about including how to protect your club and you in cases of risk, how/what to document in case of a lawsuit and liquor licenses/laws.

The first Greater Michigan Chapter Annual Meeting was next with Bo Picklesimer, President running the meeting. Also present were Tom Trainor, CCM - Vice President, Wendy Anglin, CCM - Secretary/Treasurer and board member Scott Cummings.
They voted in two new Board Members. 

Click Here to see more pictures of the MSU 2 Day Workshop
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Congratulations to
Kerrie Barno and John Matway, CCM 

on their newly appointed seats on the Board of Directors!


Click to download Annual Report   
Click to download Annual Meeting Minutes

Next was lunch with the tradition of new members eating hot peppers! 
They all did great!
The afternoon session was "Evolution of Golf Course Maintenance: Tendencies and Implementations" with John N. “Trey” Rogers III, Ph.D. He is the Professor of Turfgrass Management in the Department of Crop and Soil Sciences at Michigan State University. He has been on the faculty there since 1988. Dr. Rogers is also the Coordinator of the 2‑year Golf Turfgrass Management program at Michigan State University. Last year Trey worked with Orchard Lake Country Club and Lochmoor Country Club to renovate their greens and next year with Birmingham Country Club. It was a very informative session.




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Congratulations to Steve Pedersen
on his Retirement
 
Steve has been the General Manager of Midland Country Club for the last eight years. Steve renovated the clubhouse, refocused the club's mission and increased membership tremendously. 
Taking Steve's place will be Detroit Golf Clubs' Todd Beals.


Congratulations to both Steve and Todd from your Greater Michigan Chapter members!
Please find a link to the story in the June 26, 2014
article of the Midland Daily News below.

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A Retirement Tribute to
one of our GMCMA members
Richard A. Bruner, CCM, CCE 

for over 40 years of dedicated service
to the University Club of MSU,
the mid-Michigan community,
and the global club industry.



Click Here To See Tribute Brochure



 CONGRATULATIONS TO DCMA 

WINNERS OF THE

2013 MEDIUM CHAPTER OF THE YEAR AWARD


Three outstanding chapters were honored at the 87th World Conference in Orlando. Many chapters worked hard to fill the top spots, a fact that was reflected in the close races in each of the chapter categories. However, only one chapter in each size category was able to earn the title of 2013 Chapter of the Year.


Medium Chapter of the Year: Detroit Chapter    
Congratulations to these chapters on this time-honored achievement. To reward the winning chapters' efforts, we are eligible to receive a Club Management Institute-endorsed grant for $3,000 sponsored by The Club Foundation. All three chapter of the year winners were also recognized at the Awards and Conference Finale with a trophy and will have their names engraved on the overall Chapter of the Year trophy, which is displayed at CMAA National Headquarters! There were many outstanding entries. While all chapters are automatically entered into this award program, only those chapters submitting a chapter résumé are eligible to win. This piece helps the judging committee to better recognize the unique accomplishments of each chapter. Impressive accomplishments were abundant – all CMAA members should be proud of the level of excellence that exists within the Association’s chapter system.

The DCMA also finished second in Membership Growth behind the St. Louis Chapter. The DCMA also took second place for the medium chapter category in the Excellence in Education Awards.

Congratulations to the DCMA on winning this most prestigious award. It would not have been possible without the support of every single member of the Chapter.


 

Associations

CMAA    PCA       GCSA

 

Latest News

Tammy CarterInvestment Company for your Club

Does anyone have an investment company for your Club that you could refer to me? Thank you very much.


 


Sincerely,


Wendy Anglin, CCM


General Manager


The Village Club


190 East Long Lake Road


Bloomfield Hills, MI 48304

1 week ago

Tammy CarterDoes anyone have a Member form for Complaints?

Do any of our clubs have a formal way of making a complaint?  Instead of just email bombarding.  Does anyone have a form for Members to fill out?


 


My best,


 


Kerrie K. Barno


Clubhouse Manager


Detroit Yacht Club


(o)(313)824-1200 ext. 276


1 week ago

Tammy CarterWay for Your Members to File a Complaint About the Club

Do any of our clubs have a formal way of making a complaint?  Instead of just email bombarding.  Does anyone have a form for Members to fill out?


 


My best,


 


Kerrie K. Barno


Clubhouse Manager


Detroit Yacht Club


(o)(313)824-1200 ext. 276


(f)(313)824-7962

1 week ago

Tammy CarterLinen Company Recommendations

Requesting information on whom they purchase their linen from.  Not a laundry company but an actual linen supplier.



Thank you,

Scott
 Cummings

Franklin Hills Country Club

3 weeks ago

Tammy CarterAllowing Hats in Casual Dining Areas?

Does any club allow wearing of hats in the casual dining areas.  If not do you allow them in the 19th hole or golfers dining room.


 


Thanks!


 


Jeffrey D. Anderson, CCM


Chief Operating Officer/GM


 


Birchwood Farms Golf & Country Club


600 Birchwood Drive


Harbor Springs, MI  49740


231-526-2166

1 month ago